HANGAR VISTA POLICIES
Marketplace terms
Rules for using Hangar Vista to advertise aircraft and communicate with sellers.
Preview policy · Revised October 16, 2026. Legal operator details and final policy review remain pending.
Marketplace role
Hangar Vista provides listing and communication tools. It is not the seller, buyer, escrow agent, aircraft inspector, title insurer or aviation authority for a listed aircraft. Prices and specifications are seller-provided. A reviewed or featured listing is not a guarantee of ownership, condition, airworthiness, financing or transaction safety. Fictional samples are demonstrations and cannot be purchased through this site.
Accounts and eligibility
Use an account only if you are at least 18 and authorized to act for yourself or the seller business you represent. Keep account/contact details accurate, choose a unique password and protect your recovery code. Do not impersonate others, share account credentials, evade suspension or attempt to obtain another user’s private records. Let the team know about suspected compromise using the security ticket category.
Seller responsibilities
List only aircraft you own or are authorized to advertise. Describe the aircraft, installed equipment, hours, condition, known material damage and sale status accurately. Use only photographs, videos, models and documents you have permission to share. Keep the listing current and mark it sold when appropriate. Sellers control which buyers receive access to their private logbooks and must review documents for sensitive personal information before uploading.
Buyer responsibilities and transactions
Verify the seller’s identity, authority to sell, aircraft title, liens, maintenance history and suitability before committing. Arrange independent pre-purchase inspection and appropriate professional advice. A photo sequence or 3D model does not replace inspection or establish airworthiness. Negotiate purchase terms, payments and escrow directly using appropriate arrangements. Do not send payment credentials or passwords in site messages. The site currently does not process aircraft purchases.
Fees and refunds
One sitewide launch promotion makes aircraft ads free through December 31, 2026, ending January 1, 2027 at midnight America/Chicago. Joining later does not start an individual trial. Afterward, each aircraft ad costs $20 USD for 30 days. Buyers browse free; this is not account membership. Sellers can choose a one-time renewal or explicitly authorize Stripe auto-renewal at $20 every 30 days until canceled. Canceling auto-renewal stops future renewal charges and preserves the paid expiration date. Remove from site hides the ad immediately and stops future renewal charges; unused paid time remains on the saved ad until its original expiration. Removal does not automatically refund a payment. For payment errors or refund requests, contact support; no blanket refund entitlement is promised here. Stripe checkout is currently awaiting runtime connection and remains disabled during the promotion. No existing seller is automatically enrolled or charged. Payment confirmation, not the return page, extends an ad. Aircraft purchase prices are set by sellers and are not charged by this marketplace.
Permission to display your content
You retain your rights in submitted content. You give Hangar Vista permission to store, resize, format and display it as necessary to provide the requested marketplace features, including public listing promotional drafts, narration and promotion through connected channels. This permission does not make private messages or logbooks public, or permit access that bypasses seller approval. You are responsible for securing any necessary permissions from other rights holders.
Acceptable use and moderation
Do not post fraudulent listings, stolen content, malware, unlawful material, harassment, discriminatory abuse, unsolicited bulk messages or personal information you are not authorized to disclose. Do not scrape restricted records, bypass rate limits or interfere with the service. The administrator can review, remove or feature listings and suspend accounts. Send a report or request a review through support; include the listing URL and relevant facts without republishing private records.
Support and AI assistance
Help topics and optional AI answers explain product use. AI can make mistakes and does not decide document access, refunds, account recovery, airworthiness or disputes. Human tickets are separate from AI questions. Replies appear in the support panel; verified accounts may receive transactional email notices of replies and messages. Email delivery, response times and emergency monitoring are not guaranteed.
Availability and third-party services
Features may be changed, interrupted or unavailable, and uploaded media may depend on browser capabilities or external video services. Keep your own copies of important documents. These terms do not promise uninterrupted operation or a warranty that seller content is accurate. Mandatory rights under applicable law are not waived by using the service.
Changes and contact
Policy updates will show a revised date. Changes introducing fees or materially changing how information is used should be disclosed before taking effect. Use Help & support to report a problem or ask about these terms. Contact social@hangarvista.com or visit /support without signing in. Legal operator details remain under review.